If the problem still persists, then you might have to reinstall Windows Store to give it a clean slate. This time, it’ll not only report the issue and probably solve it too. If no, create a new folder and name it cache. Close the window.Ĥ) Restart your computer and run the Windows apps troubleshooter again.Create a new folder and name it cache. Close the window. If that’s true, we’ll need to create a new Windows Store cache folder.ġ) On your keyboard, press the Windows logo key and type users. Then click Users.Ģ) Copy & paste windowsstore into the search box and double-click on Microsoft.WindowsStore_8wekyb3d8bbwe.ģ) Double-click on LocalState, see if there’s a folder named cache in it:

Sometimes the error occurs just because your Windows Store is unable to read the error-ridden cache folder. If yes, then great! If it remains, please try Fix 2, below.įix 2: Create a new Windows Store cache folder Create a new Windows Store cache folderĪs the error message suggests, the problem often happens when the Windows Store cache is damaged. By resetting the Windows Store cache, we can clear the cache of the apps and hopefully solve the problem.ġ) On your keyboard, press the Windows logo key and type R at the same time, then type wsreset.exe and press Enter.Ģ) Wait until the whole Windows store cache reset process finishes.ģ) Once completed, Windows Store will pop open.Ĥ) Restart your computer for the changes to take effect.ĥ) Check to see if the Windows Store cache may be damaged error have been fixed.Fixes for Windows Store cache may be damagedīefore you try these fixes, please make sure your computer’s date, time and time zone are set correctly. In this article, we’ll offer you 3 quick and easy fixes to help you solve this nasty problem. Looks like there’s lots of work to do, but don’t despair just yet. On Spotify, go to Settings > Show Advanced Settings > Offline Songs Storage and there you would be able to check the location where your songs get downloaded. Then the Troubleshooter throws the Windows Store cache may be damaged error. Even the used-to-be-working-fine apps refuse to open or keep crashing. It opens blank, freezes, or won’t download/update apps at all. Your Windows Store has been acting up recently.

Windows 10 app store download location